Frequently Asked Questions
Everything you need to know about CalledIt.
For Fans
CalledIt is a fan engagement platform for live sporting events. Scan a QR code at the venue, make predictions on match outcomes, and compete on a live leaderboard for prizes set by the club.
Scan the QR code displayed at the venue. You'll be taken to the web to sign in with your email, pay the entry fee (or choose free entry), and then open the CalledIt app to start making predictions.
No. CalledIt is a fan engagement platform, not a gambling product. There are no odds, no payouts based on outcomes, and no wagering of any kind. A free entry option is always available for every event.
CalledIt uses parimutuel scoring: fewer people who pick the same outcome means more points for those who do. You can also apply a confidence multiplier (1x, 2x, or 3x) to each prediction to increase your potential points at higher risk.
Prizes are set by the organising club for each event. They could include merchandise, vouchers, experiences, or other rewards. Prize details are displayed on the event page before you join.
Yes. A free entry option is always available for every event, as required by Irish regulations. You can participate in all markets and compete on the leaderboard without paying an entry fee.
Email info@tbslabs.io with the subject line "Account Deletion Request" and we will process your deletion within 30 days. You can also visit our account deletion page for more details.
For Clubs
Contact us at info@guessthegoal.com. We will set you up in under 5 minutes with your club branding, create your first event, and generate QR codes for your venue.
CalledIt is free for clubs to use. You keep 100% of entry fee revenue collected from fans.
Payments are processed via Stripe checkout on the web. Fans scan the QR code at your venue, pay via the web checkout, and funds are sent to your club via Stripe. The app never handles payments directly.
Yes. You have full control over event names, markets, outcomes, prizes, club branding, and notification templates. You can also create reusable event templates for recurring fixtures.
Use the admin panel at calledit.fans. After the match, select the correct outcomes for each market, confirm your selections, and the leaderboard updates automatically with final scores and rankings.
Yes. The admin panel includes push notification templates with variable support. You can send notifications to all event participants or to test users only during setup.
Yes. QR codes are generated automatically for each event and link directly to the event entry page. They can be printed for display at the venue or shared digitally.
Legal & Compliance
No. CalledIt is a fan engagement platform. There are no odds, no betting, and no wagering. Points are awarded for correct predictions and prizes are set by the organising club.
Yes. A free entry option is available for every event, as required by Irish regulations for competitions. No purchase is necessary to participate.
Yes. CalledIt is fully GDPR compliant. Users can request access to, rectification of, and deletion of their personal data at any time. See our Privacy Policy for full details.
You must be at least 18 years of age to use CalledIt.
We collect your email address, name, display handle, predictions, payment data (processed securely via Stripe), and device information for push notifications. We collect only what is necessary to provide the service.
Never. Your data is only shared with essential service providers: Stripe for payments, Expo for push notifications, and Sentry for error tracking. We do not sell, rent, or trade personal data.
Email info@tbslabs.io with the subject line "Data Access Request" and we will provide a copy of your personal data within 30 days.
Email info@tbslabs.io with the subject line "Account Deletion Request". Your account and all personal data will be permanently deleted within 30 days.
No. There are no odds and no monetary payouts based on outcomes. Points are awarded for correct predictions using a parimutuel scoring system. Prizes are set by the organising club and are not based on odds.
CalledIt operates in Ireland and the United Kingdom. The platform is compliant with Irish competition law and GDPR.
CalledIt is not a gambling product and does not require gambling licensing. It is a fan engagement platform that complies with Irish competition law and data protection regulations.
CalledIt is built and operated by TBS Labs, based in Ireland. For any enquiries, contact info@tbslabs.io.
Technical
You need an internet connection to make predictions and view the live leaderboard. The app will cache your data locally so you can browse previously loaded content while offline.
The app checks for over-the-air updates on every cold start and when returning to the foreground. Updates are downloaded and applied silently in the background without any user interaction required.
Still have questions?
Get in touch and we will get back to you as soon as possible.
info@guessthegoal.comSee also our Terms of Service and Privacy Policy.